How quick will I get paid?
You can find out more about payout schedules here
Why can't I charge a particular customer?
Quite often the customer's bank is blocking the transaction- we would suggest the customer to contact their bank to allow the transaction.
Can I use this without Internet?
Our software relies on the internet, although- that being said you can easily use your mobile data, or WiFi.
How do I talk to one of the StriCard team?
You can either use the contact form, or use our live chat via the website. If we need to give you a call we'll let you know via email.
I have a feature request that I'd like to see
That's great news- and we're all ears. Contact us using the form on the right hand side. We'd love to hear what you have to say.